Cloud Infrastructure Engineer
AccessPay is looking for an Infrastructure Engineer to join the IT Operations team.
The main duties involve providing Level 3 technical support and general administration for our online payments service application and its underlying platform infrastructure.
This will include managing customer incidents escalated from the teams, proactive maintenance and management, driving the continual improvement of the technology stack and building tools/knowledge transfer to allow greater resolution of incidents at L1 and L2.
To be considered for this role, you will have relevant experience of building environments and providing technical service support within a software-as-a-service provider, where you will have gained an excellent grounding in supporting web-based applications and their hosting infrastructure (servers, storage, networking, security, datacentres and cloud infrastructure). You will also be a quick self-learner, happy keeping pace within a rapidly changing start-up environment, and an enthusiastic team member with a friendly empathetic attitude.