In order to migrate Bacs clients we needed a software product, like AccessPay, which could take multi-file. It was one of the final pieces of the jigsaw for us.”
Stephen Moreton, Business Manager, PayPartners
When it comes to processing payroll, Stephen Moreton has seen it all.
The business manager at PayPartners, a Greater Manchester-based payroll management service, has worked in the profession since 1988.
“Back then payroll was a huge, huge operation – it took so much time” he remembers.
Describing how 2,000 factory employees were paid in the early days he said: “Every week the workers would line up behind the foreman with their clock card.”
“I would take their card, stamp it as paid, then hand over a pay packet containing a wad of cash – which they needed to check there and then.”
Progress in payroll – digitalise and streamline
However, a lot has changed in the past 30 years to modernise this part of the finance function.
Today, companies like PayPartners help micro-employers securely pay staff digitally and on time.
As a Bacs Approved Bureau (BAB) the business handles payroll transactions on behalf of hundreds of SMEs, including important care professionals.
But these employers can have differing requirements which aren’t standardised across the sector.
And as they employ only one or two staff at a time, it was no small undertaking for PayPartners to process payroll for 300 clients.
Especially when combined with a four-week payroll, it created a laborious process for the team, who were eager to automate as much of the process as possible.
The answer is AccessPay
In 2019 PayPartners were on the lookout for a software provider to help streamline the payroll process further.
Instead of running one Bacs file per micro-employer they needed the functionality to upload several on the same payment run (known as multi-file) which led them to AccessPay.
AccessPay’s cloud-based solution helps BABs save time through automation and increases security around payments with multi-factor authorisation.
Stephen explains: “In order to migrate our Bacs clients we needed a software product which could take a multi-file. It was one of the final pieces of the jigsaw for us.”
Having improved their solution the payroll veteran adds: “We really liked the ease-of-use of this product from AccessPay, so we decided to add all our SME clients onto the platform.
A quick fix…for the long-haul
AccessPay is proud to work with several Bacs Approved Bureaus including global accountancy firms and those processing payroll on behalf of large restaurant chain franchises.
The team is on hand to offer fixes with a quick turnaround, helping companies who find that their current payments software isn’t enough – but without missing a payroll deadline.
This was true of PayPartners.
“It was very quick because we needed a fast fix on this” says Stephen.
“For years we’d been supporting the inefficiencies of our old software product – with external spreadsheets, workbooks and processes that were taking too long.”
AccessPay were able to implement an integrated service in under 12 weeks.
For Stephen and his team, it meant the days of manually patching up their previous software provider’s shortcomings were long gone.
Ryan Harris, Corporate Account Manager at AccessPay, said: “PayPartners needed a Bacs Bureau platform that could reliably read their client data and further enhance their payment processes.
“With AccessPay’s file-agnostic approach PayPartners knew they were in safe hands.”
He goes on to unpack the bureau solution’s popularity.
“Our Bacs Approved Bureau software solution is used by global accountancy firms, international audit, tax and advisory businesses as well as HCM software providers among others.
“These clients benefit from saving vast amounts of time with automation, as well as increasing security around the payments process with the latest multi-factor authentication technology.”
Freeing up PayPartners
PayPartners now reap the benefits of a much more efficient workflow.
“It means that we come back the following morning and all the payrolls are complete, all the reports are ready” enthuses Stephen.
Not only can PayPartners focus on creating more business, thanks to their newly streamlined system, but industry experts like Stephen are able to put their knowledge to better use.
Although after 30+ years in payroll he’s keen to stress the longevity of the role.
“The payroll person is never going away”, he states, pointing towards the necessity of a human touch when it comes to the payment process.
In fact, that human touch is something that first attracted PayPartners.
While AccessPay is an internationally-backed fintech company, the team’s North West roots in Manchester played a big part in their decision-making.
“I wanted to keep it local and work with a dynamic company who could still pop down and see us on the tram.”