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“Using AccessPay we manage to pay several hundred cleaners every day in less than five minutes.”

Will Herrmann, Director, Financial Planning Lead and Strategic Planning Lead, Helpling

Adopting AccessPay’s easy, cloud-based and trustworthy automated solution, gave Helpling the ability to pay hundreds of cleaners each day in minutes.

Helpling’s aim is to simplify the process of hiring and paying house cleaners, working with a roster of reliable staff.

 

“Once the customer has paid us (quickly and easily from a host of devices), we then needed the ability to pass that payment on almost immediately to the cleaner.”

 

It’s a win-win.

The customer gets the sort of cleaner that we’d all be happy with: no more cash on the table, no more disappointment. Just a clean home to relax in. The cleaner gets to concentrate on keeping customers happy and, after a long day, doesn’t have to bother with admin.

 

“We were certainly looking for a partner that would be cloud-based. One that we could trust to give us good service, and would provide us with a good product. AccessPay was that partner.”

 

Paying its team of cleaners used to be a drawn-out, manual process, using a traditional banking interface. Now the company can pay more than 700 cleaners in less than five minutes.

 

“We run a search facility allowing customers to find great, vetted cleaners within 60 seconds of entering their postcode and provide the infrastructure for the cleaner to manage all payments.”

 

Like most companies, Helpling was looking for an easy, cloud-based and trustworthy solution. AccessPay was glad to offer all three; standing the test of time based on understanding the company’s needs and providing the right product from the get-go.

There are a lot of similarities between the two companies; with both set up to transform, simplify and add great technology to its respective industry.

 

“Now using AccessPay we manage to pay several hundred cleaners every day in less than five minutes.”

 

Helpling has been very complimentary about the quality of the cloud-based solution provided by AccessPay, as well as the high standards of professional and technical support the company has received and continues to receive from AccessPay.

AccessPay’s automated solution has revolutionised Helpling’s payments processing systems – adding cost savings, and boosting the company’s efficiencies across its entire supply chain.

 

“Access Pay was an obvious choice to partner up with.”

 

Both are also totally dedicated to helping their clients: freeing people up to enjoy their spare time and removing all of the hard work and time-consuming obstacles.

Since engaging Access Pay, there has been a measurable increase in the amount of time Helpling employees can spend engaging with customers and cleaners.

“We were looking to manage our payments in an efficient way that helped us to operate in a similar, cost-effective, time-sensitive manner.”

Will Herrmann, Director, Financial Planning Lead and Strategic Planning Lead, Helpling

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