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We think there’s nothing like AccessPay on the market – but you be the judge. Complete the form below & find out why organisations such as ITV, Helping & The AA trust AccessPay with their business payments and cash management requirements.

Driving innovative payments software forward at the AA

"AccessPay understood at the end of the day that we need to get a job done, we need a tool to do so, and frankly we want the least fuss possible.”

Lewis Jones, Head of Treasury Operations and Payroll, The AA

The AA is the largest motoring organisation in Britain. Founded in 1905, their business spans a wide range of driving services, such as; breakdown cover, car insurance, driving lessons, as well as loans and other financial services.

With millions of payments sent annually, the AA required a payments software provider that was lean and agile, with a strong tech background and their finger on the pulse of new developments in the payments industry.

The AA insists that each of their partners understand and protect their 112-year strong reputation. AccessPay needed to demonstrate the ability to consistently handle a large number of Direct Debit and Bacs direct credit files, with no downtime or disruption to AA customers.

 

“The AA has built its reputation on the service that it provides to its members and it is crucial we maintain that with any technology partner.”

 

After their incumbent payments provider was absorbed by a much larger organisation, the AA questioned their ability to move quickly, and prioritise the AA’s immediate needs. It was time for a rethink.

This internal review, coupled with a digital transformation programme running across the organisation, meant a software provider with an emphasis on future proofing and agility were fundamental factors in the AA’s decision making.

 

“AccessPay work in an area that is incredibly important to us – the handling of Bacs payments and our interaction with Bacs. They also had some very interesting ideas regarding the implementation of payments technology within the AA.”

 

After meeting with AccessPay, the AA realised they could utilise the power of our payments technology to deliver top-quality service to their customers.

Reassured by AccessPay’s dependability and high levels of customer satisfaction, the AA knew that we understood the importance of protecting the reputation of such a historic brand.

 

“It is important that we work with a partner that can provide resilience, but also flexibility, and is agile enough to support the huge number of transactions undertaken in a company of our size.”

 

Integrating their existing payments process with AccessPay was easy. The Implementation team worked quickly to get the new payments solution into place and worked collaboratively with the Operations Team at the AA to coordinate the entire process.

Critical to delivering the varying different services that the AA offer, the Support team at AccessPay were there to help the AA’s internal finance team with the setup, every step of the way.

 

“We liked the way AccessPay embraced the best qualities of our product requirements.”

 

Today, all of the businesses within the AA Plc group process their payments with the AccessPay platform. On average, around 18 million transactions per year are processed and sent securely to their various subsidiary systems through our payments solution.

Watch the video below to find out how AccessPay transformed the payment process of a huge and reputable organisation like the AA.

 

“The AA has a significant volume of transactions; a large amount of money is being handled. We felt that having a partner we can trust, but that can move quickly and keep us up to speed with new developments, was essential.”

Lewis Jones, Head of Treasury Operations and Payroll, The AA

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